Field Outreach & Project Support Specialist

HEPCO, Inc.; Clifton (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Sick time

401k

Job summary

HEPCO, Inc. is seeking a reliable Project Support Specialist to distribute construction notifications and outreach materials to customers across the service territory.

This is a heavily field-based role requiring daily driving and extensive walking. You will report to the office daily for project details, prepare letters, load door hangers, and deliver to homes and businesses, noting owner/manager contacts and any concerns.

Qualifications

• High school diploma or equivalent.
• Valid New Jersey driver’s license and reliable personal vehicle.
• Satisfactory motor vehicle record; an MVR check is required.
• Ability to drive daily throughout the service territory.
• Ability to walk long distances and work outdoors in varying seasonal conditions.
• Comfortable working independently with minimal supervision.
• Basic proficiency with Microsoft Word, Excel, and Outlook.
• Personal mobile phone for field communication, photographs, and location verification.
• Closed-toe shoes, reflective safety vest, and identification badge are required.

Responsibilities

• Report to the office daily to receive project details, customer letters, route maps, quantities, and the appropriate door hangers.
• Print, fold, assemble, and insert construction update letters into door hangers.
• Drive to residential, business, rural, and suburban locations throughout the assigned service territory.
• Walk approximately 7-10 miles per day while completing assigned routes.
• Deliver approximately 600-700 door hangers per day across multiple municipalities.
• Place materials on a property’s front door or fence. Materials must never be placed inside a mailbox.
• Enter businesses and hand-deliver communications to the owner or manager.
• Collect and document business-owner names and contact information.
• Report customer concerns, construction-related observations, closed businesses, and vacant properties.
• Complete and submit an end-of-day checklist with street-level details and key findings.
• Take and submit photographs of materials and route maps to verify accuracy.
• Use geotagged photographs and a mobile application to confirm route locations.
• Prepare materials in the office when deliveries cannot be completed due to rain or snow.

Skills

Time management

Organization

Attention to detail

Microsoft Word

Microsoft Excel

Outlook

Driving

Education

High school diploma or equivalent

Job description

HEPCO, Inc. is seeking a reliable Project Support Specialist to distribute construction notifications and outreach materials to customers across the service territory.

This is a heavily field-based role requiring daily driving and extensive walking. You will report to the office daily for project details, prepare letters, load door hangers, and deliver to homes and businesses, noting owner/manager contacts and any concerns.