Field Order Verification Specialist - Customer Focus

Pella Windows & Doors of the Carolinas and Southwest Virginia; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefit packages

Supportive team environment

Growth opportunities

Work-life balance

Job summary

Pella Windows & Doors of the Carolinas and Southwest Virginia is looking for a Field OV Specialist to join our team in Charleston, SC. This role involves order verification, ensuring customer satisfaction, measuring for installations, and communicating effectively with customers. You will perform job site inspections and may assist with installation recovery work. A valid driver's license is required. We offer comprehensive benefits, a supportive culture, and opportunities for growth.

Qualifications

• Must have a valid driver's license and be in compliance with company Fleet Safety Policy.
• Experience in construction or building materials is preferred.

Responsibilities

• Responsible for the timely execution of the Order Verification process.
• Communicates effectively with customers and serves as a representative on job sites.
• Conducts job site inspections for issues such as water intrusion, rot, and mold.
• Performs minor service or installation tasks to improve customer satisfaction.

Skills

Strong construction knowledge

Interpersonal skills

Communication skills: written, verbal and listening

Good time management and organizational skills

Adaptability to daily changing situations

Ability to multi-task

Reasoning Abilities

Mathematical Skills

Education

High School graduate

1-2 years of related education/experience in building materials or construction

Job description

Pella Windows & Doors of the Carolinas and Southwest Virginia is looking for a Field OV Specialist to join our team in Charleston, SC. This role involves order verification, ensuring customer satisfaction, measuring for installations, and communicating effectively with customers. You will perform job site inspections and may assist with installation recovery work. A valid driver's license is required. We offer comprehensive benefits, a supportive culture, and opportunities for growth.