Field Ops Driver Licensing Specialist

Texas A&M International; Hereford (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Texas Department of Public Safety (DPS) in Hereford, TX seeks a License Specialist to perform licensing and permitting work in a Field Operations office. Responsibilities include processing applications, administering tests, and advising applicants on licensing requirements.

Position requires handling customer inquiries, scheduling tests, and capturing data for records. Weekend/extended hours and occasional travel may be required; a valid TX driver license is needed.

Qualifications

• Education - Graduation from a standard senior high school or equivalent.
• Experience - Minimum of one year of general office/customer service experience.
• Licensure - Valid driver license; Texas license must be obtained if moving to TX.
• Regulatory knowledge - Ability to learn TXDPS regulations and procedures.

Responsibilities

• Receive and review license and permit applications; ensure compliance with policies and codes.
• Explain licensing requirements and provide information on driver licensing procedures.
• Administer written and road tests; schedule driving tests and evaluate applicant performance.
• Capture applicant data, photos, signatures, and payment receipts; input data into systems.
• Travel to other Driver License Offices as needed; work extended hours when required.

Skills

Customer service

Interpersonal skills

Office software

Regulatory knowledge

Education

High school diploma

Tools

CAPPS

SharePoint

Microsoft Office

Job description

Texas Department of Public Safety (DPS) in Hereford, TX seeks a License Specialist to perform licensing and permitting work in a Field Operations office. Responsibilities include processing applications, administering tests, and advising applicants on licensing requirements.

Position requires handling customer inquiries, scheduling tests, and capturing data for records. Weekend/extended hours and occasional travel may be required; a valid TX driver license is needed.