Field Operations Team Lead

Stryker Corporation; Orlando (FL); On-site; Confidential; Full time

Job summary

Stryker Corporation is seeking an operations leader to oversee loaner kit and order fulfillment at the Orlando facility. You will manage shipping, inventory control, cycle counting, and process improvements while coaching a diverse team through scheduling, performance management, and recruitment.

Responsibilities include ensuring audit readiness, maintaining quality and safety standards, coordinating inbound/outbound flows, and fostering strong carrier relationships.

Qualifications

• Bachelor's degree or 6+ years of equivalent experience.
• Experience in warehouse/inventory control in a fast-paced environment.

Responsibilities

• Provide leadership and expertise for loaner kit and order fulfillment operations.
• Oversee product distribution for representatives and customers, including order processing, shipping, inventory management, and service delivery.
• Maintain audit readiness and drive operational excellence across warehouse operations.
• Lead, coach, develop, and manage team members, including scheduling, performance management, compensation, recruitment, and employee relations.
• Drive operational excellence by implementing best practices, maintaining quality standards, and achieving key performance metrics.
• Oversee inventory accuracy through cycle counting, inventory tracking, product inspections, and warehouse organization.
• Ensure compliance with inventory control, audit, quality, and safety requirements.
• Manage inbound and outbound product flow, including surgery shipments, loaner kits, product availability, and order fulfillment.
• Coordinate shipping activities, delivery logistics, carrier relationships, and issue resolution to support customer needs.
• Monitor service levels, investigate customer concerns, resolve operational discrepancies, and identify process improvements.
• Maintain inventory records, reporting, account documentation, and other operational data.
• Partner with internal resources, including loaner banks, warehouses, and consignment locations, to secure product availability.
• Lead team communication through meetings, training, and updates on policies, procedures, schedules, and operational priorities.
• Participate in the branch on-call rotation and support business continuity efforts.
• Support branch audits and champion quality initiatives across the operation.

Skills

Warehouse leadership

Inventory control

Team management

Audit readiness

Process improvement

Logistics coordination

Quality assurance

Education

Bachelor's Degree in business or related discipline

6+ years of equivalent relevant experience in lieu of degree

Job description

Work Flexibility:

Onsite What you will do - Provide leadership and expertise for loaner kit and order fulfillment operations. Oversee product distribution for representatives and customers, including order processing, shipping, inventory management, and service delivery. Maintain audit readiness, optimize inventory utilization, and drive operational excellence across warehouse operations. Lead, coach, develop, and manage team members, including scheduling, performance management, compensation, recruitment, and employee relations. Drive operational excellence by implementing best practices, maintaining quality standards, and achieving key performance metrics. Oversee inventory accuracy through cycle counting, inventory tracking, product inspections, and warehouse organization. Ensure compliance with inventory control, audit, quality, and safety requirements. Manage inbound and outbound product flow, including surgery shipments, loaner kits, product availability, and order fulfillment. Coordinate shipping activities, delivery logistics, carrier relationships, and issue resolution to support customer needs. Monitor service levels, investigate customer concerns, resolve operational discrepancies, and identify process improvements. Maintain inventory records, reporting, account documentation, and other operational data. Partner with internal resources, including loaner banks, warehouses, and consignment locations, to secure product availability. Lead team communication through meetings, training, and updates on policies, procedures, schedules, and operational priorities. Participate in the branch on-call rotation and support business continuity efforts. Support branch audits and champion quality initiatives across the operation.

Required -

Bachelor's Degree in business or related discipline OR 6+ years of equivalent relevant experience in lieu of degree

Preferred -

Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment

$64,400 - $94,400 USD Annual Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace.

These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.