Field Operations Support Assistant (part-time)

Service Corporation International; Sulphur Springs (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Service Corporation International is seeking a part-time Field Operations Support Assistant for its Sulphur Springs location. The role includes administrative and clerical support, ensuring customer satisfaction by providing information and assistance. Ideal candidates will have a High School education and relevant experience in a fast-paced environment, with strong communication skills and a compassionate demeanor.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of experience in a clerical or customer service role.
• Working knowledge of office equipment.

Responsibilities

• Provides administrative support to the funeral home and cemetery.
• Prepares death certificates and related documents.
• Greets clients and handles inquiries.

Skills

Communication

Organizational skills

Compassion

Integrity

Mathematics

Education

High School or equivalent

Tools

MS Office Suite

Job description

Field Operations Support Assistant (part-time)

Field Operations Support Assistant (part-time)

1 day ago Be among the first 25 applicants

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
  
  

Minimum Requirements

Education

• High School or equivalent
  
  

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required
  
  

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality
  
  

Postal Code: 70663

Category (Portal Searching): Administration and Clerical

Job Location: US-LA - Sulphur

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Individual and Family Services

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