Field Operations Support Assistant

S.E. Combined Services of Florida; Greenville (SC); On-site; USD 32,000 - 40,000; Full time

Job summary

S.E. Combined Services of Florida in Greenville, SC, seeks an organized administrative clerk to support funeral services operations. The role involves handling death certificates, permits, and related documentation while coordinating memorial orders and inventory.

You will assist management, sales, and staff, greet families, and maintain confidentiality with professional sensitivity. The position requires 1–2 years in clerical or customer service roles, strong communication skills, MS Office

Qualifications

• High School diploma or equivalent.
• 1–2 years in an office clerical or customer service role.
• Experience in a customer-focused, fast-paced environment.
• Proficient with MS Office; basic mathematics.
• Strong verbal and written communication.
• Excellent organization and attention to detail; confidentiality.

Responsibilities

• Prepare death certificates, permits, and related documents.
• Process payments, contracts, and accounts payable.
• Coordinate memorial orders and inventory for vaults and markers.
• Maintain daily schedules, reports, and office documents.
• Assist Location Management, Sales, and staff as needed.
• Greet family members and respond to inquiries.
• Maintain confidentiality and professionalism with client families.
• Support clerical tasks and act as receptionist backup.

Skills

MS Office Suite

Office equipment

Verbal communication

Written communication

Organizational skills

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required

Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

MS Office Suite experience preferred

Basic mathematics skills required

Good verbal and written communication skills

Strong organizational skills and detail oriented

High level of compassion and integrity

Ability to maintain confidentiality

Postal Code: 29609

Category (Portal Searching): Administration and Clerical

Job Location: US-SC - Greenville