Field Operations Manager - Remodeling Projects

Matrix Basement Finishing; Plymouth (MI); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401k and Benefits with Paid Time Off

Job summary

Matrix Basement Finishing in Metro Detroit is seeking a Field Manager to lead the installation team for remodeling projects, visit sites, and ensure policy compliance and customer satisfaction. You will plan scheduling, coordinate warranty/service calls, analyze costs, and drive a positive work environment while communicating with customers, partners, and executives.

The role requires 3-5 years of field experience in construction, strong organizational skills, and proven ability to manage crews

Qualifications

• 3-5 years of field experience in Construction is REQUIRED.
• Communicating with both customers and business partners effectively.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Excellent organizational and planning skills
• Management of installation teams - Proven Success Records
• Ability to work through a punch list
• CRM or Scheduling software proficiency
• Multi-tasking skills required

Responsibilities

• Manage the installation team for all remodeling projects
• Visit jobs sites to enforce policy and job satisfaction
• Planning/Schedule all installations
• Coordinate all warranty and service calls
• Review your job cost to determine recommendations for improvement
• Complete analysis on root cause of service calls
• Create a positive environment
• Review customer feedback

Skills

Field management

Communication skills

Verbal and written communication

Organizational skills

Team management

CRM scheduling software

Multitasking

Job description

Matrix Basement Finishing in Metro Detroit is seeking a Field Manager to lead the installation team for remodeling projects, visit sites, and ensure policy compliance and customer satisfaction. You will plan scheduling, coordinate warranty/service calls, analyze costs, and drive a positive work environment while communicating with customers, partners, and executives.

The role requires 3-5 years of field experience in construction, strong organizational skills, and proven ability to manage crews