Field Manager

Matrix Basement Finishing; Plymouth (MI); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401k and Benefits with Paid Time Off

Job summary

Matrix Basement Finishing in Metro Detroit is seeking a Field Manager to lead the installation team for remodeling projects, visit sites, and ensure policy compliance and customer satisfaction. You will plan scheduling, coordinate warranty/service calls, analyze costs, and drive a positive work environment while communicating with customers, partners, and executives.

The role requires 3-5 years of field experience in construction, strong organizational skills, and proven ability to manage crews

Qualifications

• 3-5 years of field experience in Construction is REQUIRED.
• Communicating with both customers and business partners effectively.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Excellent organizational and planning skills
• Management of installation teams - Proven Success Records
• Ability to work through a punch list
• CRM or Scheduling software proficiency
• Multi-tasking skills required

Responsibilities

• Manage the installation team for all remodeling projects
• Visit jobs sites to enforce policy and job satisfaction
• Planning/Schedule all installations
• Coordinate all warranty and service calls
• Review your job cost to determine recommendations for improvement
• Complete analysis on root cause of service calls
• Create a positive environment
• Review customer feedback

Skills

Field management

Communication skills

Verbal and written communication

Organizational skills

Team management

CRM scheduling software

Multitasking

Job description

Description

We are looking to hire a Field Manager for our _Metro Detroit_location. With a very competitive compensation plan to offer and a wonderful work environment, we are certain the next Field Manager will be happy to continue their respective career here at Matrix.

The person filling the Field Manager role is vital to the success of the company. Having the responsibility of managing the customers' expectations, conveying those expectations to the production team, and ensuring that the execution of those expectations is delivered on is the primary focus of the Field Manager.

This, among other things, requires a person who can present themselves in a professional way and juggle between a variety of different tasks. More of the responsibilities are as follows

Responsibilities

• Manage the installation team for all remodeling projects
• Visit jobs sites to enforce policy and job satisfaction
• Planning/Schedule all installations
• Coordinate all warranty and service calls
• Review your job cost to determine recommendations for improvement
• Complete analysis on root cause of service calls
• Create a positive environment
• Review customer feedback

Schedule and Compensation

• 40 hours per week
• 401k and Benefits with Paid Time Off

Job Type: Full-time

Pay: $75,000 - $80,000/yr

Requirements

Qualifications/Skills

• 3-5 years of field experience in Construction is REQUIRED
• Communicating with both customers and business partners effectively
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Excellent organizational and planning skills
• Management of installation teams - Proven Success Records
• Ability to work through a punch list
• CRM or Scheduling software proficiency
• Multi-tasking skills required