Field Operations Manager - Pest Control & Team Training

The Shield Co Management, LLC; Charlotte (NC); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Paid sick and vacation time with 10会社‑

Comprehensive benefits package (med/dn

401(k) with company match

Employee Assistance Program (EAP)

Discounted pest control services

Health Coverage

HSAs

Disability & life insurance

Wellness & mental health support

Flexible virtual care

Growth & stability

Job summary

EcoShield Pest Solutions in Charlotte, NC is seeking a Field Manager to oversee Service Technicians delivering pest control services and to drive service quality and customer experience.

You will build and train a high-performing field team, ensure safety and compliance, and support the sales team through lead generation opportunities while maintaining efficient routes and strong performance standards.

Qualifications

• 1+ years of pest control experience and previous management experience preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).
• High School Diploma or GED, preferred.

Responsibilities

• Build and train a team of Service Technicians in technical service delivery and customer experience, including identifying sales opportunities and supporting lead generation for the sales team.
• Manage and evaluate the performance of Service Technicians, facilitating regular meetings, training sessions, and coaching to reinforce service quality, processes, and protocols.
• Issue pest control products and chemicals to technicians, conduct daily field audits through ride-alongs, and provide feedback to the Service Manager on findings.
• Monitor technician schedules and service routes, including high-priority and emergency services, run performance reports, and conduct regular truck inspections to ensure equipment, inventory, safety, and cleanliness standards are maintained.

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions in Charlotte, NC is seeking a Field Manager to oversee Service Technicians delivering pest control services and to drive service quality and customer experience.

You will build and train a high-performing field team, ensure safety and compliance, and support the sales team through lead generation opportunities while maintaining efficient routes and strong performance standards.