Field Operations Leader – Vehicle Upfit & Retrofit

The PAC Group; Atlanta (GA); On-site; USD 102,000 - 120,000; Full time

Job summary

The Site Leader at The PAC Group is responsible for overseeing daily installation operations related to Vehicle Upfit & Retrofit services on commercial fleet vehicles in Florida. This hands-on leadership role requires coordinating technicians, materials, and workflow to meet safety, quality, and productivity targets.

Reporting to the Deployment / Program Manager, you will monitor FPY, manage vehicle flow, and ensure adherence to SOPs while providing on-site support during peak periods and

Qualifications

• 3+ years in automotive installation, fleet upfit, vehicle modification, or similar field operations.
• Experience leading field teams of 8–16 technicians.
• Ability to read, understand, and enforce SOPs.
• Strong organizational and communication skills.
• Ability to work in high-volume, fast-paced environments.
• Valid driver's license.

Responsibilities

• Lead and coordinate daily activities of installation teams.
• Ensure adherence to standardized installation procedures (SOPs).
• Assign technicians based on workload, skill level, and production targets.
• Conduct daily briefings on safety, production goals, and priorities.
• Maintain consistent workflow across installation steps.
• Track daily installation output against production plans.
• Monitor cycle times and identify bottlenecks.
• Implement corrective actions to maintain throughput.
• Ensure efficient vehicle flow through staging, installation, and completion.
• Coordinate readiness of tools, materials, and installation kits.
• Coordinate vehicle availability and staging within the site.
• Ensure proper sequencing of vehicles per installation plan.
• Support vehicle movement coordination to maintain workflow.
• Prevent congestion, idle time, and interruptions.
• Ensure installations follow approved procedures and quality standards.
• Support inspections and coordinate rework as required.
• Monitor FPY and defect trends; escalate quality issues.
• Enforce PPE and safety procedures; report risks and incidents.
• Serve as primary on-site contact for the customer.
• Provide updates on production status, risks, and constraints.
• Provide hands-on support during peak demand and onboarding.
• Provide daily reporting on production, quality, and safety metrics.

Skills

automotive installation

field team leadership

SOP enforcement

organizational skills

communication skills

valid driver's license

Job description

The Site Leader at The PAC Group is responsible for overseeing daily installation operations related to Vehicle Upfit & Retrofit services on commercial fleet vehicles in Florida. This hands-on leadership role requires coordinating technicians, materials, and workflow to meet safety, quality, and productivity targets.

Reporting to the Deployment / Program Manager, you will monitor FPY, manage vehicle flow, and ensure adherence to SOPs while providing on-site support during peak periods and