Field Operations Leader — Commercial Cleaning

clean team; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Clean Team Inc. is seeking a dependable, hands-on Area Manager to oversee commercial cleaning operations throughout the Knoxville area.

This role is a field leadership position requiring active supervision, problem-solving, and accountability across multiple client sites. You will spend your shifts in the field visiting customer locations, directing staff, inspecting facilities, and addressing staffing or service issues in collaboration with operations leadership.

Qualifications

• Previous supervisory or management experience is strongly preferred.
• Experience in commercial cleaning, facilities management, hospitality, retail, or a service-based operation is beneficial.
• Candidate must have reliable transportation and be able to travel between customer locations in Knoxville and surrounding areas.

Responsibilities

• Direct and support cleaning employees across multiple customer locations
• Train new employees on cleaning procedures, safety requirements, and customer expectations
• Conduct routine quality inspections and ensure cleaning standards are consistently maintained
• Coach employees and address performance, attendance, and policy concerns
• Help ensure customer locations remain properly staffed
• Respond quickly to call-offs and other operational issues
• Monitor scheduled versus worked labor hours
• Help maintain operations within established labor budgets
• Communicate regularly with employees, customers, and operations leadership
• Ensure company policies, safety procedures, and customer requirements are followed
• Maintain supplies and equipment necessary to properly service assigned accounts
• Identify problems and take ownership of finding solutions
• Assist with employee retention by providing consistent leadership, communication, and support

Skills

Team leadership

Supervisory experience

Communication skills

Problem-solving

Dependability

Reliable transportation

Job description

Clean Team Inc. is seeking a dependable, hands-on Area Manager to oversee commercial cleaning operations throughout the Knoxville area.

This role is a field leadership position requiring active supervision, problem-solving, and accountability across multiple client sites. You will spend your shifts in the field visiting customer locations, directing staff, inspecting facilities, and addressing staffing or service issues in collaboration with operations leadership.