Field Operations Lead – Water Mitigation & Restoration

HighGround; Pflugerville, Austin (TX, TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Company vehicle (if applicable)

Certification assistance

Supportive team-oriented culture

Job summary

Dry Force is seeking an experienced Field Operations Supervisor to lead mitigation technicians and field crews in the Austin market, ensuring projects are completed safely, efficiently, and to the highest standards.

Ideal candidates have hands-on leadership, strong communication skills, and the ability to develop technicians while maintaining production goals and customer satisfaction.

Qualifications

• Minimum 3 years of experience in water mitigation, restoration, or related field operations.
• Leadership experience managing technicians or field personnel.
• Strong understanding of residential and commercial mitigation projects.
• Experience managing multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Oversee daily mitigation operations and field production activities.
• Monitor projects to ensure quality, efficiency and proper documentation.
• Ensure jobs follow company standards, IICRC guidelines, and customer expectations.
• Lead, coach, and develop technicians; perform ride-alongs and field audits.
• Foster safety, customer service, and technical excellence.

Skills

Leadership

Communication

Organization

Decision making

Attention to detail

Multitasking

Education

IICRC WRT Certification

ASD Certification

Driver's license

Tools

DASH

Xactimate

Encircle

MICA

Job description

Dry Force is seeking an experienced Field Operations Supervisor to lead mitigation technicians and field crews in the Austin market, ensuring projects are completed safely, efficiently, and to the highest standards.

Ideal candidates have hands-on leadership, strong communication skills, and the ability to develop technicians while maintaining production goals and customer satisfaction.