Field Operations Lead — Landscape & Snow Services

GroundMasters Landscape Services, Inc.; Carol Stream (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Winter Services LLC is seeking an Operations Manager to oversee land and snow operations, coordinating landscape enhancements, maintenance, and snow removal. Role involves planning, scheduling, budgeting, site visits, and ensuring safety and quality standards across seasons.

Experience in landscape maintenance, snow operations, and supervisory leadership is preferred. Strong communication with clients, vendors, and internal teams is essential for delivering high-quality service year-round.

Qualifications

• 2+ years experience in landscape maintenance, construction, or snow operations.
• Knowledge of horticulture, irrigation, enhancement installation, and snow removal practices.
• Supervisory or crew leadership experience preferred.
• Ability to interpret site plans, snow maps, work orders, and client specifications.
• Bilingual English/Spanish a plus.
• Valid driver’s license with a clean driving record.

Responsibilities

• Landscape Enhancements: planning, scheduling, and executing enhancement projects including installations, renovations, seasonal color, and landscape upgrades.
• Coordinate with clients, vendors, and internal teams to ensure materials, equipment, and staffing are in place.
• Monitor project timelines and budgets, reporting variances to the Operations Director.
• Conduct site visits to ensure proper execution, safety compliance, and adherence to quality standards.
• Landscape Maintenance: support daily routing, scheduling, and mobilization of maintenance crews.
• Ensure crews are prepared with necessary equipment, materials, and direction.
• Assist with training and onboarding of new team members on maintenance practices and safety procedures.
• Conduct regular site audits to verify scope of work and identify areas for improvement.
• Address client concerns in collaboration with the Operations Director or Account Manager.
• Snow Removal Operations: support planning and execution of snow removal operations during winter, including plowing, shoveling, and de-icing.
• Coordinate snow removal crews, equipment mobilization, route management, and weather monitoring.
• Assist in preparing snow equipment, verifying readiness, and ensuring proper deployment before and during snow events.
• Monitor job performance during snow events and ensure safety and quality standards are met.
• Assist with post-event reporting and follow-up on client feedback or service adjustments.
• Administrative & Leadership Support: maintain accurate records for job progress, labor hours, materials used, and weather-related documentation.
• Assist in managing equipment inventories and coordinate repairs or maintenance.
• Enforce safety protocols and company policies across all operations.
• Provide input on crew performance and assist in coaching and development of field staff.

Skills

Landscape maintenance

Snow operations

Supervisory experience

Bilingual

Driver's license

Site plans

Irrigation knowledge

Scheduling tools

Equipment familiarity

Tools

Microsoft Office

Scheduling software

Mobile field apps

Job description

Winter Services LLC is seeking an Operations Manager to oversee land and snow operations, coordinating landscape enhancements, maintenance, and snow removal. Role involves planning, scheduling, budgeting, site visits, and ensuring safety and quality standards across seasons.

Experience in landscape maintenance, snow operations, and supervisory leadership is preferred. Strong communication with clients, vendors, and internal teams is essential for delivering high-quality service year-round.