Field Operations Lead: Inventory & Fulfillment

Stryker; Orlando (FL); On-site; USD 64,000 - 94,000; Full time

Benefits offered by this job

Health insurance

HSA/FSAs

401(k) plan

ESPP

Job summary

Stryker in Orlando, FL is seeking a Warehouse Operations Lead to provide leadership and expertise for loaner kit and order fulfillment operations. You will oversee distribution, order processing, shipping, inventory management and service delivery, maintaining audit readiness and quality standards.

Responsibilities include coaching teams, optimizing inventory, ensuring compliance and driving continuous improvements to meet KPIs and customer needs.

Qualifications

• Bachelor's Degree in business or related discipline OR 6+ years of equivalent relevant experience in lieu of degree.

Responsibilities

• Lead, coach, develop and manage team members including scheduling, performance, compensation, recruitment and employee relations.
• Drive operational excellence by implementing best practices, maintaining quality standards and achieving key performance metrics.
• Oversee inventory accuracy through cycle counting, inventory tracking, product inspections and warehouse organization.
• Ensure compliance with inventory control, audit, quality and safety requirements.
• Manage inbound and outbound product flow, including surgery shipments, loaner kits, product availability and order fulfillment.
• Coordinate shipping activities, delivery logistics, carrier relationships and issue resolution to support customer needs.
• Monitor service levels, investigate customer concerns, resolve operational discrepancies and identify process improvements.
• Maintain inventory records, reporting, account documentation and other operational data.
• Partner with internal resources including loaner banks, warehouses and consignment locations to secure product availability.
• Lead team communication through meetings, training and updates on policies, procedures, schedules and priorities.
• Participate in the branch on-call rotation and support business continuity efforts.
• Support branch audits and champion quality initiatives across the operation.

Skills

Leadership

Team management

Inventory management

Process improvement

Shipping logistics

Education

Bachelor's degree or equivalent experience

Job description

Stryker in Orlando, FL is seeking a Warehouse Operations Lead to provide leadership and expertise for loaner kit and order fulfillment operations. You will oversee distribution, order processing, shipping, inventory management and service delivery, maintaining audit readiness and quality standards.

Responsibilities include coaching teams, optimizing inventory, ensuring compliance and driving continuous improvements to meet KPIs and customer needs.