Field Operations Lead – In-Home Fireplace Installations

Hearth & Home Technologies; Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account

Disability Benefits

Life Insurance

Paid Time Off and Holidays

Retirement Benefits

Job summary

Fireside Hearth and Home is seeking a Field Supervisor in Charleston, SC to lead in-home installation and service teams for fireplaces and related products. You will coordinate with inside operations, sales, builders, homeowners, and inspectors to ensure quality work.

Responsibilities include supervising field staff and subcontractors, maintaining safety compliance, coaching, reviewing schedules, and ensuring adherence to plans and codes.

Qualifications

• 5+ years in building/remodeling environment.
• Familiarity with OSHA Safety standards and local/national building codes.
• Ability to read residential/commercial blueprints.

Responsibilities

• Supervise field members and subcontractors performing installation and service.
• Ensure field teams follow installation and ticketing processes and maintain certifications.
• Provide continuous coaching, training, and education to field staff and subcontractors.
• Maintain knowledge of safety standards and OSHA compliance.
• Ensure jobsite readiness for fireplace installations per builder plans and specs.
• Ensure correct product selection and material use per plans and specs.
• Complete post-views for complex hearth installations and provide builder/retail previews.
• Review schedules to optimize labor and routing.
• Maintain product certifications and stay updated on fuel categories (gas, wood, pellet).
• Collaborate with Regional leadership on cost-saving measures to reduce field expenses.
• Run reports, manage E-tickets, and update quotes with Branch leadership.

Skills

Leadership

Safety compliance

Communication

Scheduling

Education

High School Diploma or equivalent

Job description

Fireside Hearth and Home is seeking a Field Supervisor in Charleston, SC to lead in-home installation and service teams for fireplaces and related products. You will coordinate with inside operations, sales, builders, homeowners, and inspectors to ensure quality work.

Responsibilities include supervising field staff and subcontractors, maintaining safety compliance, coaching, reviewing schedules, and ensuring adherence to plans and codes.