Division Field Operations Supervisor

Hearth & Home Technologies; Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account

Disability Benefits

Life Insurance

Paid Time Off and Holidays

Retirement Benefits

Job summary

Fireside Hearth and Home is seeking a Field Supervisor in Charleston, SC to lead in-home installation and service teams for fireplaces and related products. You will coordinate with inside operations, sales, builders, homeowners, and inspectors to ensure quality work.

Responsibilities include supervising field staff and subcontractors, maintaining safety compliance, coaching, reviewing schedules, and ensuring adherence to plans and codes.

Qualifications

• 5+ years in building/remodeling environment.
• Familiarity with OSHA Safety standards and local/national building codes.
• Ability to read residential/commercial blueprints.

Responsibilities

• Supervise field members and subcontractors performing installation and service.
• Ensure field teams follow installation and ticketing processes and maintain certifications.
• Provide continuous coaching, training, and education to field staff and subcontractors.
• Maintain knowledge of safety standards and OSHA compliance.
• Ensure jobsite readiness for fireplace installations per builder plans and specs.
• Ensure correct product selection and material use per plans and specs.
• Complete post-views for complex hearth installations and provide builder/retail previews.
• Review schedules to optimize labor and routing.
• Maintain product certifications and stay updated on fuel categories (gas, wood, pellet).
• Collaborate with Regional leadership on cost-saving measures to reduce field expenses.
• Run reports, manage E-tickets, and update quotes with Branch leadership.

Skills

Leadership

Safety compliance

Communication

Scheduling

Education

High School Diploma or equivalent

Job description

Position at Fireside

Fireside Hearth and Home (FHH) is looking to add a Field Supervisor in Charleston SC.

Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.

We are currently seeking a Field Supervisor to supervise professional in-home installation and service teams for fireplaces, inserts, stoves, and facings. Interfaces closely with inside operations and sales as well as builders, homeowners, and inspectors.

Responsibilities

Leadership

• Supervise and direct activities of field members and subcontractors performing installation and service
• Ensure field members and subcontractors are following the installation, ticketing process, and monitor job skill certifications
• Provide field members and subcontractor continuous coaching, training, and education
• Maintain up-to-date knowledge of safety standards and ensure that work is being complete in compliance to OSHA regulations and policy

Field Operations

• Ensure that jobsite is ready for fireplace, facing installation of product selection according to builder's plan and manufacturer's specifications
• Ensure job is completed with correct product selection for fireplace and facing material according to builder's plan and manufacturers specifications
• Complete all required post views for complex hearth product installations and complete builder and retail previews as required.
• Review schedule regularly for efficient labor (members and subcontractors) scheduling and routing
• Maintain internal product certifications and remain up to date on all fuel (gas, wood, pellet) categories
• Work closely with the Regional leadership on strategic cost saving levers to reduce field job related expenses
• Run reports, manage E-tickets and update quotes as needed working with Branch leadership and Sales

Qualifications

• 5+ years in the building and/or remodeling environment with the ability to demonstrate working knowledge of the construction/remodeling process
• Familiarity with product limitations, installation requirements, OSHA Safety standards and local and national building codes
• Ability to read and understand residential and commercial blueprints
• High School Diploma or equivalent

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits).

Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.