Field Operations Dispatcher

ChampionX; Odessa (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Operations Dispatcher to join their dynamic team in Odessa, TX. This role offers a unique opportunity to contribute to a growing company known for its commitment to safety and efficiency. As a Dispatcher, you will play a pivotal role in managing daily operations, optimizing delivery routes, and ensuring customer satisfaction. With access to state-of-the-art resources and a supportive work culture, this position promises career advancement and personal growth. If you're ready to take on challenges in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Competitive pay

Best-in-class resources and tools

Long-term career path opportunities

Safety training and personal protection

Qualifications

• 1-3 years of experience in an administrative role.
• Ability to interact professionally with customers and coworkers.
• Proficient in Microsoft Office and basic math skills.

Responsibilities

• Assign daily routes for operation delivery team based on customer orders.
• Plan and prioritize daily routes to ensure timely deliveries.
• Coordinate emergency requests and adjust routes as needed.

Skills

Organization and time management

Basic math skills

Proficient computer skills (Microsoft Office)

Analytical and problem-solving

Customer interaction

Education

Secondary diploma or equivalent

Associate degree or higher (preferred)

Tools

SAP

Job description

ChampionX has an immediate need for an Field Operations Dispatcher located in Odessa, TX. If you are a dedicated professional with a proven track record of success, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base hourly rate and benefits.

What's in it For You:

• You will join a growing company offering competitive pay and benefits

• Access to best-in-class resources, tools, and technology

• Opportunity for a long term, advanced career path

• A culture that values safety first, including training and personal protection

What You Will Do:

• Assign daily routes for operation delivery team (Operations Specialists/Drivers) based on open customer orders.

• Plan daily routes for 3 to 5 days in advance to ensure more efficient routes are created while ensuring customer deliveries are completed on time.

• Prioritize, and resolve issues encountered by Specialists during the daily routes to ensure customer requirements are met.

• Coordinate emergency and short lead time requests, adjusting routes as needed.

• Communicate to sales counterparts any issues with meeting customer requirements. Work with digital team to create, modify and improve routes to maximize and improve efficiency, and the development and utilization of applications.

• Demonstrate flexibility by being able to adapt to constant shift in customers' priorities due to the nature of the business and competitive environment.

• Review previous schedules for deviations and determine how future deviations can be prevented.

• Be able to deal with stressful conditions and emergencies.

• Maintain accurate records and reports of proof of deliveries, bill of landing to ensure timely payment and identify areas for improvement.

• Identify potential obstacles to delivery routes and communicate with leadership to resolve. Examples include driver shortages, product supply, and equipment issues.

• Collaborate with the management team to identify areas for improvement in dispatch processes, procedures, and systems, and contribute to their enhancement.

• Act swiftly and decisively during emergency situations, coordinating the dispatch of specialists and effectively communicating with clients to mitigate potential risks and minimize downtime.

Position Details:Location: Odessa, TXWork week and shift: Monday - Friday 8am - 5pm (subject to change and may fluctuate as needed)Minimum Qualifications:

• Typically requires a secondary diploma, or equivalent, plus one to three years

• of experience.

• Organization and time management skills

• Basic math skills, Proficient computer skills, including email, Microsoft Office, etc.

• Analytical and problem-solving ability

• Interact politely and professionally with customers and/or coworkers

• Ability to effectively present information and respond to questions from managers, clients, and customers

• Follow all safety policies and company-wide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively

• Work in excess of 8 hours per day and 40 hours per week, as required to meet business needs

Physical Demands:

• Must be able to pass a drug screen

Preferred Qualifications:

• Associate degree or higher

• 5 years of experience in an administrative role preferred.

• Extensive knowledge in SAP

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

AtChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.