Field Operations & Customer Experience Manager

Public Storage; Mission (TX); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently at multiple locations, balancing indoor and outdoor duties while driving rental activity and customer service excellence. You will conduct daily inspections, help customers select storage options, and upsell packing supplies.

The role also involves cash handling, deposits, and staying on top of payments and reminders. A background in customer-service based roles is preferred, with mobility between sites and a valid driver’s

Qualifications

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Skills

Customer service

Cash handling

Job description

Public Storage is seeking a Property Manager to work independently at multiple locations, balancing indoor and outdoor duties while driving rental activity and customer service excellence. You will conduct daily inspections, help customers select storage options, and upsell packing supplies.

The role also involves cash handling, deposits, and staying on top of payments and reminders. A background in customer-service based roles is preferred, with mobility between sites and a valid driver’s