Field Operations & Customer Experience Manager

Public Storage; Hamilton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking Property Managers to operate across multiple sites, combining customer service with sales of packing and moving supplies. You will conduct daily inspections, confirm unit availability, and help customers manage payments while handling cash duties and collections as needed.

The role requires a valid driver’s license and the ability to travel between locations, with mileage reimbursement provided.

Qualifications

• Experience in customer service oriented sales environments (retail, restaurant or service industry).
• Ability to work independently at multiple locations, indoors and outdoors.
• Must be able to transport items up to 35 pounds.
• Valid driver’s license and own vehicle to travel between locations (mileage reimbursement available).

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and make reminder/collection calls when required.

Job description

Public Storage is seeking Property Managers to operate across multiple sites, combining customer service with sales of packing and moving supplies. You will conduct daily inspections, confirm unit availability, and help customers manage payments while handling cash duties and collections as needed.

The role requires a valid driver’s license and the ability to travel between locations, with mileage reimbursement provided.