Field Customer Experience & Operations Manager

Publicstorage; Valley Park (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager to work across multiple facilities. You will assess customer storage needs, upsell packing supplies, perform daily inspections, and ensure spaces are rent-ready. You’ll handle cash drawers, deposits, payments, and reminders, with occasional collections calls.

A valid driver’s license and reliable vehicle are required to travel between sites. Successful candidates come from customer-service or sales backgrounds, such as retail or hospitality,

Qualifications

• Experience in customer service-centered sales environments.
• Valid driver's license and own vehicle.
• Ability to lift up to 35 pounds and work outdoors up to 50% of time.
• Excellent cash handling and payment processing.

Responsibilities

• Assess storage needs and upsell packing supplies.
• Perform daily inspections to ensure units are ready to rent.
• Audit cash drawers, deposits, and payments; make reminder calls and collections as needed.
• Travel between locations using own vehicle as required.

Skills

Customer service

Sales orientation

Cash handling

Multi-site travel

Job description

Public Storage is seeking a proactive Property Manager to work across multiple facilities. You will assess customer storage needs, upsell packing supplies, perform daily inspections, and ensure spaces are rent-ready. You’ll handle cash drawers, deposits, payments, and reminders, with occasional collections calls.

A valid driver’s license and reliable vehicle are required to travel between sites. Successful candidates come from customer-service or sales backgrounds, such as retail or hospitality,