Title: Field Operations Coordinator Location: Minneapolis, MN | Hybrid – onsite Tuesdays Job Type: Contract (12 months) Compensation: $26.00 - $37.00 per hour Industry: Retail
About the Role
Our client, a leading Fortune 50 retailer with a nationwide footprint of stores, distribution centers, and operational facilities, is seeking a Field Operations Coordinator to support business and field operations within a fast-paced property and facilities management environment. This role is ideal for a highly organized professional who excels at coordinating multiple workstreams, managing operational priorities, and driving projects through completion. Working closely with operational leaders and cross-functional stakeholders, the Field Operations Coordinator will help ensure day-to-day operational activities are executed efficiently while enabling leadership teams to focus on strategic initiatives, workforce optimization efforts, and enterprise programs.
Job Description
The Field Operations Coordinator will oversee operational coordination, reporting, project tracking, and stakeholder communication across a complex, multi-site environment. The individual will serve as a key point of coordination for recurring operational activities, field support initiatives, and program execution efforts.
Key Responsibilities
Project & Field Operations Management
- Coordinate multiple concurrent projects, operational workstreams, and stakeholder requests while ensuring deadlines and service expectations are met.
- Monitor and prioritize incoming requests, escalations, and deliverables based on urgency and business impact.
- Track open action items, risks, dependencies, and follow-up activities through successful resolution.
- Collaborate with field teams, business partners, and leadership to maintain operational continuity and execution.
- Support onboarding activities and operational readiness for new team members and leaders.
- Manage communications and engagement activities across internal collaboration platforms.
- Identify competing priorities, operational challenges, and potential roadblocks, escalating issues when appropriate.
Program Coordination & Reporting
- Administer surveys, reporting activities, and operational measurement processes.
- Coordinate work order management activities and operational request tracking.
- Manage Move, Add, Change, and Upgrade (MACU) requests and related project activities.
- Collect, reconcile, and analyze operational data from multiple systems and reporting sources.
- Maintain project documentation, operational processes, knowledge resources, and internal content repositories.
- Produce recurring reports, status updates, and dashboards to provide visibility into progress, deadlines, and outstanding actions.
- Support store, facility, and location-level operational reporting and data management activities.
- Identify opportunities to improve efficiency, standardize processes, and reduce administrative burden across operational teams.
Qualifications Required Qualifications
- 3+ years of experience in project coordination, project management, business operations, field operations, facilities operations, program coordination, or similar operational environments.
- Experience managing multiple projects, requests, or operational workstreams simultaneously from initiation through completion.
- Strong organizational, prioritization, and time-management skills in deadline-driven environments.
- Demonstrated ability to independently track deliverables, coordinate stakeholders, and resolve issues.
- Experience working with cross-functional teams and stakeholders across multiple business areas.
- Advanced Microsoft Excel skills, including: PivotTables XLOOKUP/VLOOKUP Data validation Data reconciliation Trend analysis Operational reporting.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
- Experience using workflow management, ticketing, work-order, project-tracking, or request-management systems.
- Experience creating and maintaining process documentation, operational reports, knowledge resources, and project trackers.
- Strong written and verbal communication skills with the ability to provide status updates, coordinate follow-up actions, and communicate effectively with multiple stakeholder groups.
- Experience analyzing operational data, identifying trends and discrepancies, and delivering actionable insights.
Preferred Qualifications
- Experience supporting property management, facilities management, maintenance, construction, retail operations, store operations, or other multi-site environments.
- Experience working with geographically dispersed teams and field-based operations.
- Experience managing SharePoint sites, knowledge-management platforms, or internal resource hubs.
- Experience administering surveys, recurring reporting processes, and operational performance measurements.
- Familiarity with enterprise workflow, service-management, work-order, or project management platforms.
- Experience working within large, matrixed organizations that involve multiple stakeholder groups and operational functions.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.
If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!