Field Operations Coordinator

Intouchgroupinc; Eden Prairie (MN); Hybrid; USD 36,000 - 60,000; Full time

Job summary

InTouch Group is seeking an Operations Coordinator to manage high-volume communications and coordinate field activities for Directv. You will confirm job details with technicians and customers, schedule routes, and maintain accurate records through daily reporting and data entry.

The role requires independent work, a willingness to cover days, nights, weekends, and holidays as needed, and strong multitasking, communication, and problem-solving skills, with expertise in Outlook and Excel.

Qualifications

• Must be able to work independently.
• Must be able to work days, nights, weekends, and holidays if needed.
• Multitask accurately.
• Excellent verbal, interpersonal, judgement and problem-solving abilities.
• Experienced with Microsoft Outlook and Excel.

Responsibilities

• Handle high volume emails, texts, and phone calls.
• Confirm daily job details with technicians and customers.
• Schedule and coordinate routes throughout the week.
• Prepare daily reports and perform ongoing data entry to keep records up to date.

Skills

Independence

Flexible hours

Multitasking

Communication skills

MS Outlook

Excel

Tools

Microsoft Outlook

Excel

Job description

InTouch Group is the national accounts contractor for Directv.

As an Operations Coordinator with us, you must be able to:

• Working with high volume emails, text and phone calls.
• Confirming daily jobs details with technicians and customers.
• Scheduling and coordinating routes throughout the week.
• Daily reports and ongoing data entry to keep records up to date.

Required qualifications:

• Must be able to work independently.
• Must be able to work, days, nights, weekends, and holidays if needed.
• Multitask accurately.
• Excellent verbal, interpersonal, judgement ad problem- solving abilities.
• Experienced with Microsoft outlook, and Excel.