Field Operations Coach – Travel & Leadership Development

Crunch Fitness; Greenwich (CT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Opportunity for advancement

Wellness resources

Complimentary Crunch Fitness member

Job summary

Fitness Holdings Northeast, LLC is seeking a Field Operations Trainer for Crunch Fitness clubs in the Northeast. This role drives training, operational reviews, and leadership development across multiple locations, focusing on strong member experiences and disciplined execution.

The position requires hands-on coaching, travel (~75% of the week), and proximity to major metro areas in the Northeast. It offers comprehensive benefits and growth opportunities within the Crunch Fitness network.

Qualifications

• Experience in fitness-club or retail operations required.
• Training, facilitation, onboarding, or leadership development preferred.
• Ability to coach managers, provide candid feedback, and drive accountability.
• Strong communication, organization, time-management, and follow-through.
• Willingness to travel approx. 75% with overnight stays; valid driver's license.
• Residence near NY metro area, CT, NJ, MA, or Philadelphia metro.
• Availability Monday–Friday with occasional weekends.

Responsibilities

• Lead onboarding and operational training for General Managers and Assistants; develop other field leaders.
• Coach club managers during visits; translate performance gaps into action plans.
• Conduct operational reviews of facility condition, safety, staffing, and brand standards.
• Train and reinforce an outstanding member and sales experience with tours and referrals.
• Use performance data to identify trends and coach leaders on disciplined management.
• Strengthen proficiency with Crunch app, scheduling, and other tools.
• Support local marketing plans and reputation management; handle feedback responses.
• Complete visit documentation within 24 hours and track outcomes.

Skills

Fitness-club operations experience

Coaching/leadership development

Communication

Willingness to travel

Driver's license/vehicle

Organization/time management

Data interpretation/use of systems

Availability Mon-Fri

Tools

Crunch app

Learning platforms

Operational tools

Job description

Fitness Holdings Northeast, LLC is seeking a Field Operations Trainer for Crunch Fitness clubs in the Northeast. This role drives training, operational reviews, and leadership development across multiple locations, focusing on strong member experiences and disciplined execution.

The position requires hands-on coaching, travel (~75% of the week), and proximity to major metro areas in the Northeast. It offers comprehensive benefits and growth opportunities within the Crunch Fitness network.