Field Operations Analytics Specialist

Federal Express Corporation; Leesburg (VA); On-site; USD 39,000 - 61,000; Full time

Job summary

Federal Express Corporation seeks a data analyst to support quality and process improvements by collecting, organizing, and presenting operational data to engineers, specialists and management.

You will build and update databases, run analyses and create reports that inform budget decisions and performance reviews. This role emphasizes data mining, pivot tables, and automation opportunities across the district.

Qualifications

• Bachelor’s degree in Business or related field required.
• In lieu of degree, 4+ years of data collection/analysis experience accepted.
• 2 years’ experience preferred in supporting data collection and analysis.

Responsibilities

• Collects, organizes, and provides daily service and operational updates to district management team.
• Assembles data to review and update key indicators of field performance and assist in root cause analysis.
• Gathers response due requests from corporate, regional, and district levels.
• Creates and modifies databases to support operational decisions made by Engineer and Specialist.
• Provides analysis, trending and presenting of data to the Manager and/or DMD.
• Continuously updates current internal processes for improvement with limited guidance.
• Identifies opportunities for automation in current internal processes.
• Compiles, refines, and reviews financial information to assist Engineer and Specialist in budget goal setting.
• Participates by providing assistance on QAT’s, special projects, and cross functional projects.
• Collaborates with the District Quality and Process Specialist to manage the DCRT process.
• Actively supports the CSM process for the District staff.

Skills

Data analysis

Excel proficiency

Pivot tables

Data mining

Reporting

PowerPoint

Database querying

Education

Bachelor's degree in Business or related field

High school diploma with 4+ years related experience

Tools

Access

SAS

SQL

MiniTab

VBasic

Business Objects

Excel/Database tools

Job description

Federal Express Corporation seeks a data analyst to support quality and process improvements by collecting, organizing, and presenting operational data to engineers, specialists and management.

You will build and update databases, run analyses and create reports that inform budget decisions and performance reviews. This role emphasizes data mining, pivot tables, and automation opportunities across the district.