Field Onboarding & HR Support Associate

Aerotek; Charleston (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Aerotek in Charleston, SC is seeking a Customer Support Associate to deliver superior HR, payroll and benefits support for contract employees, clients and local sales teams. The role serves as liaison with the corporate office on accounting issues and ensures accurate timecard handling in PeopleSoft and AHCS.

Responsibilities include payroll processing, timecard auditing, invoicing resolution, benefits administration, and accurate data entry in HR systems while providing excellent front-office

Qualifications

• BA/BS in Human Resources, Business, and Accounting preferred.
• 2+ years experience in a customer service related position.
• Ability to priorities, organize, problem solve and meet deadlines and goals.
• Ability to communicate effectively and provide proper follow up.

Responsibilities

• Provide front office customer service via phone and reception.
• Process internal payroll.
• Audit and collect timecards using PeopleSoft and AHCS.
• Audit time and billing reports.
• Explain commission numbers to contractors and clients.
• Resolve commission and spread issues.
• Submit AHCS timecards for exception accounts on time.
• Oversee unemployment claims and hearings.
• Manage workers' compensation program including education and filing.
• Process payroll paperwork.
• Resolve payroll and invoicing issues.
• Maintain filing systems.
• Maintain pre-employment packets stock.
• Complete pre-employment paperwork with contractors.
• Manage contractor and internal benefits program.
• Enter starts/finishes in PeopleSoft accurately and on time.
• Audit New Starts reports.
• Manage HR folder process.
• Sell direct deposit/electronic deposit and CashPay to contractors and clients.
• Manage DHL or FEDEX shipments.
• Process tax credit forms in a timely manner.
• Maintain administrative and galley supplies.
• Manage P Card account.

Skills

Customer service

Payroll processing

Timecard management

Communication skills

Administrative support

PeopleSoft

AHCS

Invoicing software

Education

BA/BS in Human Resources, Business, and Accounting preferred

Tools

PeopleSoft

AHCS

Job description

Aerotek in Charleston, SC is seeking a Customer Support Associate to deliver superior HR, payroll and benefits support for contract employees, clients and local sales teams. The role serves as liaison with the corporate office on accounting issues and ensures accurate timecard handling in PeopleSoft and AHCS.

Responsibilities include payroll processing, timecard auditing, invoicing resolution, benefits administration, and accurate data entry in HR systems while providing excellent front-office