Field Network Technician: Cabling & Deployments

Scale Computing; Austin (TX); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off + holidays

Life insurance and disability

Job summary

Scale Computing, Inc. is seeking a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations.

You will perform structured cabling, install hardware, and ensure proper integration with existing infrastructure, with travel to various sites including restaurants, retail, and convenience stores. The role requires hands-on technical knowledge, customer service skills, and the ability to work independently while maintaining safety standards.

Qualifications

• Minimum 3 years in field technician roles.
• Experience with pre-configured hardware from Cisco, Fortinet, Palo Alto, Ubiquiti.
• Familiarity with Ethernet cabling and testing.
• Strong customer service and communication skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Deploy pre-configured network, firewall, and server equipment according to project specifications and customer requirements.
• Perform structured cabling tasks, including pulling, running, terminating, and testing Ethernet and fiber optic cables.
• Install and connect hardware, ensuring proper functionality and integration with existing infrastructure.
• Conduct site surveys to assess existing infrastructure and determine cabling or equipment needs.
• Troubleshoot and resolve connectivity or deployment issues during installation.
• Coordinate with internal teams and customers to ensure a smooth deployment process and minimal downtime.
• Maintain accurate documentation of installations, configurations, and site-specific details.
• Conduct quality checks on installed systems to confirm functionality and adherence to company standards.
• Provide basic end-user support and training for deployed equipment, as needed.
• Follow safety guidelines and best practices when working with electrical systems and cabling in commercial environments.
• Travel to customer locations within an assigned region and complete work on time with minimal supervision.

Skills

Field service

Customer service

Problem solving

Communication

Safety compliance

Education

Associate degree or equivalent

CompTIA Network+ (preferred)

Tools

Cisco equipment

Fortinet

Palo Alto

Ubiquiti

Server deployment

Job description

Scale Computing, Inc. is seeking a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations.

You will perform structured cabling, install hardware, and ensure proper integration with existing infrastructure, with travel to various sites including restaurants, retail, and convenience stores. The role requires hands-on technical knowledge, customer service skills, and the ability to work independently while maintaining safety standards.