Field Technician: Network Cabling & Site Deployments

Scale Computing, Inc.; Austin (TX); Sur place; USD 30 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

401(k) plan

Paid time off and holidays

Parental leave

Résumé du poste

Scale Computing seeks a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations such as restaurants, convenience stores, and retail environments. You will perform structured cabling, install hardware, and ensure high-quality service delivery with strong attention to detail and customer care.

The role requires hands-on experience, travel within an assigned region, and the ability to work with cross-functional teams while maintaining

Qualifications

• Minimum 3 years in field technician roles involving hardware installations, cabling, and network deployment.
• Experience with pre-configured hardware from major brands (Cisco, Fortinet, Palo Alto, Ubiquiti).
• Familiarity with Ethernet and fiber cabling, testing, and basic end-user support.

Responsabilités

• Deploy pre-configured network, firewall, and server equipment according to project specs and customer requirements.
• Perform structured cabling tasks (pulling, running, terminating, testing Ethernet and fiber).
• Install and connect hardware; ensure proper functionality and integration with existing infrastructure.
• Conduct site surveys to assess cabling and equipment needs.
• Troubleshoot and resolve deployment issues during installation.
• Coordinate with teams and customers to ensure smooth deployments and minimal downtime.
• Maintain accurate installation documentation and site details.
• Provide basic end-user support and training for deployed equipment.

Connaissances

CompTIA Network+

Problem Solving

Customer service

Formation

3+ years field technician experience

Outils

Cisco gear

Fortinet gear

Palo Alto gear

Ubiquiti gear

Description du poste

Scale Computing seeks a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations such as restaurants, convenience stores, and retail environments. You will perform structured cabling, install hardware, and ensure high-quality service delivery with strong attention to detail and customer care.

The role requires hands-on experience, travel within an assigned region, and the ability to work with cross-functional teams while maintaining