Field Technician - Network & Cabling Expert

Acumera is now Scale Computing!; Austin (TX); Sur place; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Company-paid life insurance

401(k) plan

Paid time off and holidays

Parental leave

Volunteer Time Off

Résumé du poste

Scale Computing is seeking a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations, including restaurants, convenience stores, and retail environments. You will perform structured cabling, install hardware, and ensure high-quality service delivery with minimal supervision.

The role requires hands-on technical knowledge, strong attention to detail, and excellent customer service.

Qualifications

• Minimum of 3 years in field technician roles involving hardware installations, cabling, and network equipment deployment.
• Certifications preferred: CompTIA Network+ or similar.
• Strong troubleshooting and customer service skills.

Responsabilités

• Deploy pre-configured network, firewall, and server equipment according to project specifications and customer requirements.
• Perform structured cabling tasks, including pulling, running, terminating, and testing Ethernet and fiber optic cables.
• Install and connect hardware, ensuring proper functionality and integration with existing infrastructure.
• Conduct site surveys to assess existing infrastructure and determine cabling or equipment needs.
• Troubleshoot and resolve connectivity or deployment issues during installation.
• Travel to customer locations within an assigned region and complete work on time with minimal supervision.

Connaissances

Network cabling

Hardware installation

Customer service

Structured cabling

Travel ready

Formation

3+ years field technician experience

Outils

Cisco hardware

Fortinet hardware

Palo Alto hardware

Ubiquiti hardware

Description du poste

Scale Computing is seeking a skilled Field Technician to deploy pre-configured network, firewall, and server equipment at customer locations, including restaurants, convenience stores, and retail environments. You will perform structured cabling, install hardware, and ensure high-quality service delivery with minimal supervision.

The role requires hands-on technical knowledge, strong attention to detail, and excellent customer service.