Field Network Technician

pacificoffice; Seattle (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Company car

Job summary

Pacific Office Automation (POA) is seeking a Network Technician for our Seattle, WA branch. The role focuses on connecting office equipment to customer networks, setting up print and scan workflows, and delivering remote diagnostics with a strong emphasis on customer satisfaction.

The ideal candidate will have networking experience, a Network+ certification, Windows Server knowledge (SBS/2012R2), and the ability to travel locally to client sites while providing exceptional service.

Qualifications

• Experience with professional networking.
• Certification in Network+ preferred.
• Experience with Windows Server SBS/2012R2 and related OS.
• Strong communication and customer-facing skills.

Responsibilities

• Connect/install office equipment to the customer's network.
• Set up printing/scanning to e-mail/FTP and ensure customer satisfaction.
• Remote troubleshooting and diagnosis of network connectivity issues.

Skills

Networking

Network+ cert

Windows Server

IP Routing TCP/IP

Windows 7/8/10 support

Apple products

Communication skills

Local travel

Job description

Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve expanded to 30+ branches across 11 western states—including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.

Essential Job Duties

• Connecting/installing office equipment to our customer's network
• Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
• Remote troubleshooting and diagnosis of network connectivity issues

Qualifications

• Professional networking
• Net +
• Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
• Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
• Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
• Proficient with all Apple products
• Strong communication skills and ability to work cohesively with clients
• Ability to travel locally to different clients

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• DOE: $22-24/ HR
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• Company car for work and personal use

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.

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