Field Network Technician

STEP CG; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

An innovative firm is seeking a dedicated Field Network Technician for a temporary position that involves 100% travel across the U.S. This role is crucial for a large-scale customer Wi-Fi refresh project, requiring expertise in structured cabling and wireless access point installation. As the onsite representative, you'll ensure project success through effective communication and problem resolution, all while adhering to safety standards. If you're a motivated individual with a passion for technology and a commitment to quality, this opportunity is perfect for you.

Qualifications

• Hands-on experience with wireless access points and network cabling.
• Ability to use basic hand tools and follow safety standards.

Responsibilities

• Lead technician for onsite installations and maintenance.
• Install and mount wireless access points and network switches.
• Perform connectivity testing and troubleshoot minor issues.

Skills

Installation of wireless access points

Structured cabling

Basic networking knowledge

Communication skills

Time management skills

Tools

Basic hand tools (drills, snips, testers)

Labeling tools

Job description

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This is a temporary position on a project assignment basis for a duration of 6-9 months.

As a Field Network Technician at STEP, you will be the dedicated onsite representative for a large-scale customer Wi-Fi refresh project spanning multiple U.S. locations. This 6–9 month assignment involves 100% travel and requires a motivated individual comfortable with structured cabling, wireless access point installation and representing STEP’s excellence in execution onsite.

You’ll work alongside STEP contracted resources and act as the point of continuity onsite, ensuring project success, issue resolution, and consistent communication with both internal teams and the customer.

What Success Looks Like

• You act as a trusted onsite liaison, upholding STEP’s commitment to quality and professionalism.
• You work independently and collaboratively, taking initiative while remaining in sync with STEP’s Engineering and Project Management teams.
• Complete work accurately, safely, and on time—every time.
• Represent STEP with professionalism, accountability, and technical confidence.
• Solve problems with initiative and escalate when appropriate.
  
  
  

Core Duties And Responsibilities

• Serve as the onsite lead technician, providing leadership and continuity at each location.
• Install and mount wireless access points (WAPs), network switches, and related equipment.
• Route, pull, and terminate Cat6 cabling cleanly and efficiently.
• Perform basic connectivity/signal testing, validate installations, and troubleshoot minor technical issues.
• Prepare and transport equipment, maintain inventory, and ready sites for deployment.
• Escalate risks or issues proactively and communicate effectively with STEP and customer teams.
• Maintain detailed daily documentation and photos of completed work.
• Adhere to all STEP and OSHA safety standards.
• Keep work areas clean, safe, and organized.
• Perform other related duties as necessary or assigned.
  
  
  

Ideal Candidate’s Qualifications And Experience

• Hands-on experience installing wireless access points and pulling/terminating network cabling.
• Ability to use basic hand tools (drills, snips, testers, punchdown tools, etc.).
• Comfortable working on ladders, lifts, and at ceiling height.
• Able to read floor/site plans and follow structured cabling best practices.
• Physically capable: lift 50 lbs, work on feet for extended periods, bend, stoop, and climb.
• Professional, punctual, accountable, dependable, and safety conscious.
• Basic networking knowledge (e.g., ping, connectivity testing).
• Experience in school, retail, warehouse, or multi-floor environments.
• Familiarity with labeling tools and clean cable management practices.
• Excellent communication and time management skills.
• Ability to work non-standard hours and willing to travel 100% as required by the project.
• Valid driver’s license required.
  
  
  

STEP is proud to be a recipient of the Greater Cincinnati and Northern Kentucky Top Workplaces Award for a second consecutive year! Learn more about STEP and read the press release HERE.

STEP CG is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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