Field Network Tech: Cabling, IP Phones & Troubleshooting

Black Box; United States; On-site; USD 34,000 - 48,000; Full time

Job summary

Black Box is seeking several Technician - Network for 24/7 coverage across facilities. Responsibilities include patching, installing, troubleshooting and de-installing network equipment, and supporting IP phones from Cisco and Avaya. Must be able to lift heavy objects and work with Sniffers, testers, and in data closets.

Standard hours vary by shift; full-time permanent hire possible after 6 months. Prior experience in data communications and basic networking knowledge required.

Qualifications

• Must have hands-on experience with data/telecom networking
• Ability to perform rack and stack in comms closets
• Familiarity with 66 Block and 110 Block cross-connects
• Understanding of data communications networking basics
• Must be able to lift heavy objects and work 24/7 coverage shifts

Responsibilities

• Patch cabling between network equipment and customer network
• Install power cables from equipment to power supply
• Install, troubleshoot and de-install network equipment
• Install and swap devices (phones, PCs, cables, switches)
• Configure and troubleshoot IP phones (Cisco/Avaya)
• Handle MAC requests within SLAs
• Interact with customer staff and project management
• Provide hardware break-fix services for network infrastructure
• Perform onsite tests for data, voice, website and security
• Assist with facilities tasks and inventory management
• Tag, receive, and track spare parts and assets
• Coordinate interface between location staff and MAC management

Skills

Cable patching

Rack & stack

Troubleshooting

Education

High school diploma or equivalent

Tools

Sniffers

BERT testers

Cable testers

Fiber testers

Cisco IP phones

Avaya phones

Job description

Black Box is seeking several Technician - Network for 24/7 coverage across facilities. Responsibilities include patching, installing, troubleshooting and de-installing network equipment, and supporting IP phones from Cisco and Avaya. Must be able to lift heavy objects and work with Sniffers, testers, and in data closets.

Standard hours vary by shift; full-time permanent hire possible after 6 months. Prior experience in data communications and basic networking knowledge required.