Field Network Engineer - Remote w/ 80-90% Travel

CDK Global; Sacramento (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

PTO

401K Matching

Tuition Reimbursement

Job summary

CDK Global is seeking an Associate Field Network Engineer in the Sacramento area. You will perform onsite installations and repairs of network products, provide 24x7 client support, and document activities at client sites.

Expect 80-90% regional travel with some overnights, working independently yet as part of a team. We value strong networking and Windows OS knowledge, excellent troubleshooting, and the ability to plan projects and meet deadlines.

Qualifications

• Interact with upset clients and manage difficult service situations with professionalism.
• Strong communication skills are essential for client interactions.
• 75–90% travel regionally with some overnight stays.
• Solid knowledge of Windows OS and applications.
• Operate specialized field test equipment to diagnose issues.
• Proven troubleshooting skills across networking and peripherals.
• Ability to plan projects and meet deadlines.

Responsibilities

• Install and repair network products onsite.
• Upgrade computer equipment installations for CDK offerings.
• Provide 24x7 support for clients and field service reps.
• Document findings with maps, drawings and checklists at client sites.
• Complete engineer activity, expense reports, and timesheets accurately.
• Pursue ongoing education to stay current with equipment.
• Represent CDK professionally during onsite service events.

Skills

Strong networking skills

Strong communication skills

Analytical reasoning

Troubleshooting skills

Project planning

Customer-facing

Overtime and weekend availability

Windows operating systems knowledge

Operate test equipment

Education

AA degree in Electronics or Computer Technology

BS degree in Computer Science or equivalent

CCNA certification

MCDS certification

Tools

Test equipment

Multi-meter

Printers (laser/impact)

Job description

CDK Global is seeking an Associate Field Network Engineer in the Sacramento area. You will perform onsite installations and repairs of network products, provide 24x7 client support, and document activities at client sites.

Expect 80-90% regional travel with some overnights, working independently yet as part of a team. We value strong networking and Windows OS knowledge, excellent troubleshooting, and the ability to plan projects and meet deadlines.