Field Network & Cabling Tech - Travel Up to 75%

Essintial Enterprise Solutions, LLC; Battle Creek (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Essintial Enterprise Solutions, LLC is seeking a T2 Technician to provide hands-on network, cabling, and field tech support at commercial customer sites. You will operate independently on network infrastructure, perform POS support, deskside support, hardware deployment, and documentation, with travel up to 75%.

The role requires flexibility to move between cabling, network installation, end-user support, and general field technician work based on daily business needs.

Qualifications

• 3-5 years of relevant experience in low-voltage cabling, telecommunications, IT support, network installation, field services, or related discipline.
• Hands-on experience with Cat5e/Cat6 installation, termination, testing, labeling, and troubleshooting.
• Working knowledge of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts.
• Ability to work independently with network infrastructure and complete tasks without continuous on-site supervision.
• Familiarity with Windows operating systems and common IT troubleshooting steps.
• Ability to read and follow technical instructions, diagrams, port maps, and project documentation.
• Proficiency with standard cabling and hand tools and basic network diagnostics such as ping and traceroute.
• Strong communication, documentation, and customer service skills.
• Valid driver's license and reliable transportation.
• Ability to pass a required background check and drug screening.
• Availability for early-morning starts and weekend flexibility as needed.
• Ability to travel regionally, potentially up to 75%.
• Ability to lift 50 pounds regularly, climb ladders up to 12 feet, and use a scissor lift if assigned.

Responsibilities

• Install, terminate, test, label, route, dress, and troubleshoot Cat5e/Cat6 cabling per project requirements.
• Install and support racks, patch panels, switches, routers, firewalls, wireless APs, faceplates, and related equipment.
• Provide deskside support for desktops, laptops, printers, and peripherals.
• Assist with desktop and laptop deployments, imaging, upgrades, and hardware replacement.
• Support user account setup, password resets, and basic application troubleshooting.
• Troubleshoot cabling, connectivity, hardware, software, and end-user issues.
• Read wiring diagrams, port maps, and project instructions; follow procedures.
• Use deployment tools and document results; coordinate with customers and teams.
• Complete work orders, photos, and documentation on time; follow safety protocols.
• Travel to customer locations and work flexible schedules; lift and move equipment as needed.

Job description

Essintial Enterprise Solutions, LLC is seeking a T2 Technician to provide hands-on network, cabling, and field tech support at commercial customer sites. You will operate independently on network infrastructure, perform POS support, deskside support, hardware deployment, and documentation, with travel up to 75%.

The role requires flexibility to move between cabling, network installation, end-user support, and general field technician work based on daily business needs.