Field Network & Cabling Technician - 75% Travel

Essintial Enterprise Solutions, LLC

Greeneville (TN)

On-site

USD 25,000 - 39,000

Full time

2 days ago
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Job summary

Essintial Enterprise Solutions, LLC seeks a T2 Technician to deliver hands-on network, cabling, and field technology support at commercial sites. You will install, test, and troubleshoot cabling, deploy network gear, and provide deskside assistance for end-user devices while documenting work and communicating with customers.

Travel up to 75% and flexibility for early starts are required; prior experience in low-voltage cabling and POS/kiosk support is valued.

Qualifications

  • 3-5 years of relevant experience in low-voltage cabling, telecommunications, IT support, network installation, field services, or a related discipline.
  • Hands-on Cat5e/Cat6 installation, termination, testing, labeling, and troubleshooting.
  • Working knowledge of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts.
  • Ability to work independently with network infrastructure and complete assigned tasks without continuous on-site supervision.
  • Familiarity with Windows operating systems and common IT troubleshooting steps.
  • Ability to read and follow technical instructions, diagrams, port maps, and project documentation.
  • Proficiency with standard cabling and hand tools and basic network diagnostics such as ping and traceroute.
  • Strong communication, documentation, and customer service skills.
  • Valid driver's license and reliable transportation are required.
  • Ability to pass a required background check and drug screening.
  • Availability for early-morning starts as needed, which may occur often depending on assignments.
  • Weekend flexibility as needed, although weekend work is not expected to be frequent.
  • Ability to travel regionally, with travel varying by assignment and potentially reaching up to 75%.
  • Ability to lift 50 pounds regularly, work on ladders up to 12 feet, and sustain physical activity for shifts of 8 hours or more.
  • Ability and willingness to operate and use a scissor lift when assigned. Required safety training will be provided.

Responsibilities

  • Install, terminate, test, label, route, dress, and troubleshoot Cat5e/Cat6 cabling in accordance with project requirements.
  • Install and support racks, patch panels, standard switches, routers, firewalls, wireless access points, faceplates, and related network equipment.
  • Perform general field technician work daily as required, including POS, kiosk, workstation, printer, peripheral, and commercial technology support.
  • Provide deskside support for desktops, laptops, printers, mobile devices, and peripherals.
  • Assist with desktop and laptop deployments, workstation setup, imaging, upgrades, and hardware replacement.
  • Support user account setup, password resets, and basic application troubleshooting.
  • Troubleshoot cabling, connectivity, hardware, software, and common end-user technology issues.
  • Read and follow wiring diagrams, port-mapping tables, technical instructions, and multi-step project procedures.
  • Use web-based or software deployment tools as required to complete assigned work and document results.
  • Coordinate professionally with customers, site contacts, location managers, remote support teams, and project teams.
  • Complete required photos, work orders, tickets, and project documentation accurately and on time.
  • Follow safety requirements, customer site protocols, and project procedures, and maintain a clean, professional work area.
  • Travel to customer locations and work flexible schedules based on business and project needs.

Skills

Cat5e/Cat6 installation
Network troubleshooting
Deskside support
Documentation
Customer service
POS support

Tools

RJ-45 crimp tool
Cable tester
Scissor lift
Ladder work
Networking equipment (switch/router/firewall)

Job description

Essintial Enterprise Solutions, LLC seeks a T2 Technician to deliver hands-on network, cabling, and field technology support at commercial sites. You will install, test, and troubleshoot cabling, deploy network gear, and provide deskside assistance for end-user devices while documenting work and communicating with customers.

Travel up to 75% and flexibility for early starts are required; prior experience in low-voltage cabling and POS/kiosk support is valued.

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