Field Mitigation Lead

1800 Water Damage of Birmingham,Al; Louisville (KY); Presencial; USD 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Holidays

PTO

Paid Training

Growth and Career Advancement Opportu

Descripción de la vacante

1-800 WATER DAMAGE is seeking a Field Mitigation Lead to manage the mitigation department, supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, overseeing projects and estimating.

You will develop and maintain the department budget, approve or estimate all mitigation division jobs, and foster strong customer relations with all stakeholders involved in the projects.

Formación

• Excellent customer service and communications skills.
• Experience developing and managing department budgets.
• Ability to negotiate with stakeholders and manage client relations.

Responsabilidades

• Supervise technicians and mitigation departments.
• Develop and maintain department budget.
• Approve or estimate all mitigation division jobs.
• Develop and maintain customer relations with all stakeholders.

Conocimientos

Customer Service/Communication skills

Insurance Program management

Educación

IICRC Certifications

Herramientas

Xactimate

MICA

Alacrity

Descripción del empleo

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

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Benefits

• 401(k)
• Paid time off
• Competitive salary

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The Field Mitigation Lead manages the mitigation department including supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, managing the projects and overseeing estimating.

Responsibilities

• Supervise technicians and departments.
• Develop and maintain department budget,
• Approve or Estimate all mitigation division jobs
• Develop and maintain customer relations and negotiations with all stakeholders involved with the projects.

Qualifications

• Must present self and the mitigation department in a professional manner with appearance and demeanor while maintaining and building the company reputation.
• Proficient with Xactimate, MICA and Alacrity
• Proficient with all Microsoft products.
• IICRC Certifications
• Insurance Program account management experience
• Knowledge and use of all equipment and solution usage
• Must have excellent Customer Service/Communication skills

Benefits/Perks

• Paid Holidays
• PTO
• Paid Training
• Growth and Career Advancement Opportunities

Compensation: $40,000.00 - $70,000.00 per year

Choose a Rewarding Career with 1-800 WATER DAMAGE

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

What We Do

We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.

Our Values

Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.