Field Meter Technician - Water & Electric On-Call

Fayetteville Public Works Commission

Fayetteville (NC)

On-site

USD 26,000 - 34,000

Full time

9 days ago

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Job summary

The Fayetteville Public Works Commission is seeking a Utility Field Service Technician to perform field service, metering, inspection, and troubleshooting for water and electric meters. You will respond to customer inquiries, install and verify meters, analyze readings, and document activities using handheld devices and GIS tools.

Extended hours and on-call availability are required, with responsibility for maintaining vehicles and supplies while ensuring safety and accuracy in all field

Qualifications

Graduation from high school or possession of a high school equivalency diploma.

Responsibilities

Responds to customer inquiries, service requests, complaints, and field-related concerns in a professional and timely manner.
Inspects, tests, installs, removes, replaces, and verifies the operation of water and electric meters, including AMI meters.
Analyzes meter functionality, readings, voltage conditions, and service irregularities to determine corrective action.
Investigates meter alerts, skipped accounts, priority readings, potential tampering, high usage concerns, and water leaks within PWC’s service responsibility.
Prepares, maintains, and updates accurate records, reports, work orders, meter information, and service documentation using Excel and other applicable systems.
Operates vehicles safely while performing assigned field duties and traveling to service locations.

Education

High school diploma or GED

Tools

AMI meters

GIS

Job description

Extended hours and on-call availability are required, with responsibility for maintaining vehicles and supplies while ensuring safety and accuracy in all field

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