Field Meter Reader: Data Insights and Customer Relations

Veolia Environnement SA; Oklahoma City (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Paid time off

Volunteer programs

Job summary

Veolia in North America is seeking a Meter Reader to join the SourceOne energy management team. You will collect meter information and maintain relationships with customers while supporting field data activities.

Responsibilities include data gathering from diverse sources, coordinating with supervisors, and assisting with new account creation and access authorizations. A High School Diploma is required and some energy or utility experience is preferred.

Qualifications

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Responsibilities

• Directly reporting to Supervisor of Energy Management.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer’s meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.

Skills

PC skills

Microsoft Office

Attention to detail

Oral & written communication

Learn new skills

Navigate multiple apps

Prioritization

Professionalism

Education

High School Diploma/GED

Job description

Veolia in North America is seeking a Meter Reader to join the SourceOne energy management team. You will collect meter information and maintain relationships with customers while supporting field data activities.

Responsibilities include data gathering from diverse sources, coordinating with supervisors, and assisting with new account creation and access authorizations. A High School Diploma is required and some energy or utility experience is preferred.