Field Meter Reader and Collections Specialist

California Water Service Group; Gig Harbor (WA); On-site; USD 30,000 - 51,000; Full time

Job summary

California Water Service Group invites you to join Washington Water Service in Gig Harbor, WA as a Meter Reader/Collector. You will read meters, collect payments, and handle field inquiries, reporting to the Meter Reading Superintendent.

The role requires the ability to read meters with a handheld device, maintain accuracy, and interact professionally with customers. A valid Washington driver’s license and First Aid certification within 2 years are essential, with strong communication skills.

Qualifications

• High School Graduate and/or equivalent relevant water industry or field operations experience.
• Must obtain First Aid Card within 2 years of employment.
• Ability to read meter readings quickly and accurately with a handheld device.
• Ability to interact professionally with customers.
• Ability to walk a daily meters reading pace.
• Must have a valid Washington State Driver’s License.
• Strong written and oral communication skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Read meters accurately using a handheld device per schedule.
• Perform turn-off/turn-on procedures for non-payment and returns.
• Collect monies and provide receipts in the field.
• Communicate with customers on-site about readings or usage.
• Inspect water services and plumbing in the field.
• Report meter tampering and infractions to supervisor.
• Install, repair, replace meters and related equipment.
• Hang hand-delivered notices.
• Work on-site in assigned office location.
• Perform other duties as assigned.

Skills

Meter reading

Customer service

Microsoft Office

Team player

Self-starter

Reading meters

Physical stamina

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

California Water Service Group invites you to join Washington Water Service in Gig Harbor, WA as a Meter Reader/Collector. You will read meters, collect payments, and handle field inquiries, reporting to the Meter Reading Superintendent.

The role requires the ability to read meters with a handheld device, maintain accuracy, and interact professionally with customers. A valid Washington driver’s license and First Aid certification within 2 years are essential, with strong communication skills.