Field Meter Reader & Customer Service Pro

Los Angeles Department of Water and Power; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Los Angeles Department of Water and Power is looking for a Meter Reader responsible for accurately recording water and electric meter readings using a hand-held computer. This role requires the candidate to report any irregularities and provide exceptional customer service when addressing inquiries and complaints.

Key physical requirements include the ability to work in varied weather conditions, walk significant distances, and perform lifting tasks. The successful candidate will join a dynamic team committed to serving the community's utility needs.

Qualifications

• One year of full-time experience in reading and servicing meters or two years in customer service for a utility.

Responsibilities

• Read and record water and electric meter readings accurately.
• Log readings and related data using a hand-held computer.
• Report irregularities discovered during readings.
• Respond to customer inquiries with professionalism.

Skills

Customer service

Meter reading

Tools

Hand-held computer

Job description

The Los Angeles Department of Water and Power is looking for a Meter Reader responsible for accurately recording water and electric meter readings using a hand-held computer. This role requires the candidate to report any irregularities and provide exceptional customer service when addressing inquiries and complaints.

Key physical requirements include the ability to work in varied weather conditions, walk significant distances, and perform lifting tasks. The successful candidate will join a dynamic team committed to serving the community's utility needs.