Field Mechanic - CES

United Rentals, Inc.; Worcester (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a leading equipment rental provider as a Field Diesel Mechanic, where you'll leverage your expertise to maintain and repair complex equipment on customer sites. This role offers the opportunity to grow into leadership positions while providing exceptional customer service. You'll work independently, using your advanced mechanical skills to troubleshoot and resolve issues, all while being part of a company that values its employees and offers career development opportunities. Embrace the chance to be part of a supportive team that recognizes your contributions and provides best-in-class benefits.

Benefits

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program

Early Wage Access through Payactiv

Qualifications

• 5+ years of experience in repairing and maintaining equipment.
• Must own tools applicable to the position.

Responsibilities

• Perform maintenance and repairs on complex mechanical and electrical systems.
• Travel to customer job sites for equipment repairs and maintenance.

Skills

Mechanical aptitude

Customer service skills

Teamwork

Verbal communication

Written communication

Education

High School diploma or equivalent

Tools

Hand tools

Diagnostic tools

Job description

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech IV - Field Service - CES), you’ll use your skills to perform maintenance and repairs of complex equipment on customer-owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards leadership roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What you'll do:

1. Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment.
2. Travel to customer job sites for repair/maintenance of customer-owned equipment; must maintain service vehicle in a clean and professional manner.
3. Assist in the training of lower-level technicians as needed.
4. Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis.
5. Upsell and demonstrate a wide array of complex equipment for customers.
6. Assist with pick-up and delivery of equipment & parts.
7. Other duties assigned as needed.

Requirements:

1. High School diploma or equivalent.
2. Valid driver's license with acceptable driving record.
3. 5+ years of experience repairing/maintaining equipment and tools.
4. Advanced mechanical aptitude and working knowledge of tools.
5. Knowledge of construction equipment and strong mechanical background knowledge of various engines.
6. Advanced understanding of schematics and diagrams.
7. Must own tools applicable to position.
8. Superior customer service, teamwork, and verbal/written communication skills.
9. Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

1. Career Development & Promotional Opportunities.
2. Additional Vacation Buy Up Program (US Only).
3. Early Wage Access through Payactiv (US Hourly Only).

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

About Us

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia, and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.