Field Mech Pilot Specialist — On-Site Diagnostics & Ops

Blackhornvc; Tracy (CA); On-site; USD 61,992 - 68,880; Full time

Benefits offered by this job

Comprehensive health package

Flexible PTO

Equity grants

Job summary

A technology company is seeking a Mech Specialist to ensure successful operations at customer sites in Tracy, California. This role involves field deployment, troubleshooting, and maintaining high uptime for electromechanical systems. A Bachelor's degree and over 3 years of relevant experience are required. Candidates must possess strong technical troubleshooting skills and the ability to communicate effectively across teams. Compensation includes a competitive hourly rate with a focus on operational excellence, career growth, and inclusion.

Qualifications

• 3+ years in field service or hardware debugging roles in robotics or automation.
• Physical ability to perform service tasks in warehouse environments.
• Comfortable working extended hours or on-call for incidents.

Responsibilities

• Operate Mech systems at customer sites during pilots.
• Identify and report issues; perform troubleshooting.
• Provide daily internal updates and KPI reports.
• Support customer training sessions and act as trainer.
• Manage tools and maintenance for site operations.

Skills

Troubleshooting electromechanical systems

Linux command line

Basic application debugging (Python/SQL)

Knowledge of Jira and Zendesk

Ability to read schematics

Strong communication skills

Education

Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering

Tools

Jira

Zendesk

Job description

A technology company is seeking a Mech Specialist to ensure successful operations at customer sites in Tracy, California. This role involves field deployment, troubleshooting, and maintaining high uptime for electromechanical systems. A Bachelor's degree and over 3 years of relevant experience are required. Candidates must possess strong technical troubleshooting skills and the ability to communicate effectively across teams. Compensation includes a competitive hourly rate with a focus on operational excellence, career growth, and inclusion.