Field Marketing Lead: Client Programs & Campaigns

Jobtailor; Washington; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Jobtailor seeks an experienced client services lead to oversee program development, manage budgets, and coordinate cross-functional teams across traditional and digital media. You will drive client satisfaction through strategic direction, clear communication, and proactive problem solving.

Ideal candidates bring 6+ years in agency client service or account management, strong presentation skills, and the ability to translate feedback into actionable plans. Travel as needed is expected.

Qualifications

• 6+ years in client service or account management, preferably in marketing/advertising.
• Military client experience is a plus but not required.
• Familiar with Integrated Agency Teams (IATs) and interagency collaboration.
• Experience across traditional and digital media channels.
• Strong written and verbal communication skills.
• Ability to manage complex projects across multiple teams.
• Self-starter with a solutions-focused mindset.
• Comfort with creative processes and production timelines.
• Excellent organizational and time-management skills.
• Expert in budgets and cost-effective solutions.
• Proficient in MS Excel and PowerPoint.
• Able to engage with all levels of management and client stakeholders.
• Energetic, optimistic, and team oriented.
• Willingness to travel.

Responsibilities

• Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement.
• Build and maintain strong relationships with clients, vendors, and internal teams.
• Lead client presentations, meetings, and training sessions with clarity and professionalism.
• Communicate effectively and provide clear, actionable feedback to internal teams.
• Translate client feedback into well-informed strategic and tactical direction.
• Contribute thought leadership and strategic recommendations that support client goals.
• Solve problems proactively with effective, efficient solutions.
• Assess and improve agency workflows and processes for better outcomes.
• Manage day-to-day client communications, campaign tracking, and budget reporting.

Skills

Client service

Account management

Communication

Project management

Budget management

Interagency collaboration

Cross-functional teamwork

Problem solving

Time management

Travel readiness

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

Jobtailor seeks an experienced client services lead to oversee program development, manage budgets, and coordinate cross-functional teams across traditional and digital media. You will drive client satisfaction through strategic direction, clear communication, and proactive problem solving.

Ideal candidates bring 6+ years in agency client service or account management, strong presentation skills, and the ability to translate feedback into actionable plans. Travel as needed is expected.