Field Loss Prevention Agent - Safety & Surveillance

Goodwill of Silicon Valley; San Jose (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a vigilant Loss Prevention/Safety professional in San Jose, CA to protect assets across stores, ADS sites, and office spaces. You will conduct audits, monitor surveillance, and enforce security protocols while coordinating with local authorities when necessary.

The role requires attention to detail, strong reports, bilingual ability a plus, and a flexible schedule including swing shifts. A California driver’s license and a BSIS Guard Card are essential.

Qualifications

• High School Diploma.
• Experience in Loss Prevention/Security and/or Safety.
• Observe minute details and write well-written, detailed reports.
• Excellent verbal and written skills.
• Ability to handle crisis situations calmly.
• Set priorities and manage multiple projects.
• Interface effectively across all levels and departments.
• Knowledge of basic IT for communications and documentation.
• Valid California driver’s license.
• Clean driving record.
• Possess a valid BSIS Guard Card.

Responsibilities

• Conduct Loss Prevention and Safety audits and surveillance of donation stations, retail stores and headquarters.
• Open and secure buildings by activating/deactivating alarms.
• Observe personnel to prevent unauthorized removal of items.
• Perform random inspections of bags, purses, vehicles, etc., when requested.
• Patrol Retail Stores as assigned.
• Control parking areas around Headquarters and Building B.
• Maintain logs/audits and submit to management.
• Notify local Law Enforcement when apprehensions are made.
• Identify safety hazards and take corrective action.
• Prepare and submit reports on safety items as required.
• Respond to police or fire department notifications during emergencies.
• Investigate and report damaged, stolen, or vandalized property.
• Follow all company policies and procedures.
• Swing shift with occasional night shifts for coverage.

Skills

Attention to detail

Verbal communication

Crisis management

Time management

Interdepartmental collaboration

IT for communications

Driver's license

Bilingual English/Spanish

Education

High School Diploma

BSIS Guard Card

Tools

Video surveillance equipment

Two-way radios

Handcuffs

Copier

Computer

Phone

Job description

Goodwill of Silicon Valley is seeking a vigilant Loss Prevention/Safety professional in San Jose, CA to protect assets across stores, ADS sites, and office spaces. You will conduct audits, monitor surveillance, and enforce security protocols while coordinating with local authorities when necessary.

The role requires attention to detail, strong reports, bilingual ability a plus, and a flexible schedule including swing shifts. A California driver’s license and a BSIS Guard Card are essential.