Field Linehaul Support Rep

Federal Express Corporation; Kernersville (NC); On-site; USD 28,000 - 44,000; Full time

Job summary

Federal Express Corporation in Kernersville, NC, seeks a dispatch professional to manage Linehaul equipment dispatches, adhere to schedules, and maximize trailer capacity while meeting delivery commitments.

Responsibilities include entering events into the TMS, verifying equipment locations and load status, reporting delays or incidents, supporting safety initiatives, and assisting audits. A High School Diploma or GED is required; a Bachelor’s degree is preferred.

Qualifications

• Time management and multi-tasking in a fast-paced team environment.
• Clear verbal and written communication with diverse audiences.
• Knowledge of transportation regulations including DOT rules.
• Proficient in Microsoft Office and web-based applications.

Responsibilities

• Dispatches transportation equipment in accordance with the Linehaul plan.
• Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
• Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations.
• Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
• Verifies the location of equipment in the dispatch system by completing yard inventories.
• Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
• Follows and communicates safety initiatives to ensure a safety-conscious culture.
• Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
• Reviews and communicates DOT roadside violations to management.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Assists management with BCSA audit activity by retrieving data and/or files for review.
• Reviews trailer load condition reports (TLCR’s) to ensure proper completion.
• Performs other duties as assigned.

Skills

Time management

Verbal and written communication

DOT regulations knowledge

MS Office

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

TMS

Job description

Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan. Adheres to Linehaul schedules and supports efforts to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas.

Essential Functions

• In accordance with the Linehaul plan, executes the dispatch of transportation equipment.
• Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
• Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations.
• Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
• Verifies the location of equipment in the dispatch system by completing yard inventories.
• Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
• Follows and communicates safety initiatives to ensure a safety-conscious culture.
• Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
• Reviews and communicates Department of Transportation (DOT) roadside violations to management.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Reviews trailer load condition reports (TLCR’s) to ensure proper completion.
• Performs other duties as assigned.

Minimum Education

• High School Diploma or GED required. Bachelor’s degree preferred.

Minimum Experience

• Dispatch experience preferred.

Knowledge Skills And Abilities

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes
• Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations
• Software skills, including use of Microsoft Office software and web-based applications

Job Conditions

Preferred Qualifications

Pay Transparency:

This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay:

$20.35 - $31.73 per hour

Additional Details

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)