Field & Lab Data Center Hardware Technician

Incedo Inc.; Oakland (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Incedo Inc. is seeking a Lab & Field Hardware Technician to perform hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks at our Oakland, CA site. This mid–junior role involves following runbooks, coordinating with the team, and handling field tasks under supervision.

The position requires 3–5 years of relevant experience or a strong hands-on background, with on-site duties and a full-time contract. No architecture or design ownership is expected.

Qualifications

• 1–3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.
• Basic hardware and network troubleshooting skills.
• Able to follow written steps, label work, and record serials/asset data.
• Reliable for local transport when needed; clear written handoffs for shipments and RMAs.
• Nice to have: exposure to containers, CI/CD and storage networks.

Responsibilities

• Network and appliance tasks including NIC moves and chassis relocations.
• Storage: disk and storage-unit replacements and drive swaps.
• Logistics: shipping, RMAs, inbound logistics and parts tracking.
• Lab IT: ESX, Hyper-V/Windows Server hosts and LAN/WAN coordination.
• Asset management: hardware inventory and retired-gear tracing.

Skills

Hardware troubleshooting

Networking basics

CI/CD exposure

Documentation/hand-off

Job description

Incedo Inc. is seeking a Lab & Field Hardware Technician to perform hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks at our Oakland, CA site. This mid–junior role involves following runbooks, coordinating with the team, and handling field tasks under supervision.

The position requires 3–5 years of relevant experience or a strong hands-on background, with on-site duties and a full-time contract. No architecture or design ownership is expected.