Field IT Support Technician — On-Site Tech Part-Time

tildencoil; Riverside (CA); On-site; USD 27,552 - 41,328; Part time

Job summary

tildencoil is looking for a Field IT Support Technician to deliver reliable technology support to employees and jobsites. This part-time position involves providing hands-on support for hardware, software, and user accounts, while collaborating closely with the IT Manager.

The ideal candidate should possess strong customer service skills and technical expertise, along with the ability to troubleshoot and maintain IT standards. Qualifications include an IT-related degree and relevant experience in technical support.

Qualifications

• Ability to provide 1st level client support.
• Experience with hardware upgrades and deployments.
• Familiarity with IT inventory management.

Responsibilities

• Provide reliable technical support to users.
• Maintain and configure network and software accounts.
• Conduct annual preventative maintenance on PCs.

Skills

Customer service skills

Technical expertise

Organization

Follow-through

Troubleshooting

Education

Associate or bachelor’s degree in Information Technology

1-3 years experience in Field IT Support

CompTIA A+ preferred

Tools

Freshdesk

Active Directory

Office 365

VMware

Oracle Primavera Cloud

Job description

tildencoil is looking for a Field IT Support Technician to deliver reliable technology support to employees and jobsites. This part-time position involves providing hands-on support for hardware, software, and user accounts, while collaborating closely with the IT Manager.

The ideal candidate should possess strong customer service skills and technical expertise, along with the ability to troubleshoot and maintain IT standards. Qualifications include an IT-related degree and relevant experience in technical support.