Field IT Support Engineer – Hospitals (SoCal Travel)

VEG ER for Pets; San Diego (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Parental leave

Unlimited PTO

Referral program

Pet-friendly office

Laptop + cell phone stipend

Job summary

VEG is seeking a field-based IT support professional to keep our SoCal hospital network running smoothly. You’ll troubleshoot hardware, software, and network issues and help set up new hospitals for success, with frequent travel across Santa Monica, Manhattan Beach, Torrance, and San Diego.

You’ll work with hospital leaders and VEG IT teams to keep systems secure and reliable, mentor junior technicians, and adapt to a fast-growing 24/7 environment.

Qualifications

• 1–2 years of technical help desk or IT support experience in a hospital environment.
• Strong working knowledge of Apple products and macOS; network experience is a plus.
• Clear written and verbal communication; ability to partner with IT teams, leaders, vendors.

Responsibilities

• Partner with IT teams, senior leadership, and regional leaders to understand hospital needs and resolve escalations.
• Align stakeholders, prioritize work, and ensure strong regional execution.
• Represent IT with a service-first mindset when supporting VEGgies and hospital teams.
• Coordinate operational measures to support secure, reliable data, software, hardware, and infrastructure.
• Review project plans, finalize technology specifications, and support upgrades and new hospital openings.
• Recommend streamlined hospital technology and assist in hiring Field Service resources.

Skills

Tech support

macOS

Customer service

Hospital IT

Networking

Tools

Apple hardware

macOS networking

Job description

VEG is seeking a field-based IT support professional to keep our SoCal hospital network running smoothly. You’ll troubleshoot hardware, software, and network issues and help set up new hospitals for success, with frequent travel across Santa Monica, Manhattan Beach, Torrance, and San Diego.

You’ll work with hospital leaders and VEG IT teams to keep systems secure and reliable, mentor junior technicians, and adapt to a fast-growing 24/7 environment.