Field Internet Installation Technician – On-Site Support

Nextlink Internet

Brenham (TX)

On-site

USD 38,000 - 61,000

Full time

3 days ago

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

Nextlink Internet is seeking a Field Installation Technician in Brenham, TX to perform customer installations, on-site troubleshooting, and equipment recovery. The role involves climbing to install equipment, updating databases, and ensuring service readiness at customer locations.

Ideal candidates have a high school diploma or GED, strong customer service skills, and the ability to work independently in outdoor conditions, including heights and varied weather.

Qualifications

Site surveys to evaluate serviceability.
Diagnose customer problems at service calls and restore service.
Install new customers with Internet service based on available technology.
Must be able to climb rooftops, work at height and handle tools.

Responsibilities

Perform site surveys for potential customers to evaluate serviceability.
Diagnose customer problems at service calls and restore functional service to existing customers.
Install new customers with Internet service based on technology available.
Perform other duties as assigned

Skills

Customer service

Technical troubleshooting

Independent work

Safety awareness

Education

High school diploma or GED

Tools

Cat5e installation

Fiber optic installation

Hand & Power tools

Job description

Ideal candidates have a high school diploma or GED, strong customer service skills, and the ability to work independently in outdoor conditions, including heights and varied weather.

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