Field Insurance Claims Investigator – Travel Ready

Command Investigations, LLC; Savannah (GA); On-site; USD 32,000 - 41,000; Full time

Job summary

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of experience to join a dynamic team. The role offers field investigations across multiple states, with pay ranging from $23 to $30/hour depending on location.

Candidates should be prepared for flexible hours and travel within two hours of Savannah, GA. The position requires own equipment, strong attention to detail, and proficiency in Microsoft Word and Outlook.

Qualifications

• 1–3 years of Claims, SIU, or adjusting experience.
• Associate’s or Bachelor’s degree in Criminal Justice or related field.
• Excel in report writing and typing (50+ WPM) with accuracy.
• Understand investigative processes, insurance law, and claim procedures.
• English speaking required; multilingual a plus.
• Reliable personally owned vehicle.
• Photographic, video, and audio recording equipment; measuring tools and safety gear preferred.
• Thrive under pressure and maintain professionalism in sensitive situations.
• Self-motivation, accountability, and sound judgment.

Responsibilities

• Conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive reports for client review.
• Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
• Submit daily updates summarizing progress and observations.
• Write detailed, professional statements and investigative summaries.
• Deliver client-ready reports that meet Command's quality standards.
• Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
• Operate safely and remain alert while driving during field assignments.

Skills

Attention to detail

Strong work ethic

Team-oriented

Detail-driven

Microsoft Word

Outlook

Excellent written and spoken English

Education

Associate’s or Bachelor’s degree in Criminal Justice or related field

Tools

Microsoft Office

Job description

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of experience to join a dynamic team. The role offers field investigations across multiple states, with pay ranging from $23 to $30/hour depending on location.

Candidates should be prepared for flexible hours and travel within two hours of Savannah, GA. The position requires own equipment, strong attention to detail, and proficiency in Microsoft Word and Outlook.