Field Installation Technician - Internet & Networking

Nextlink Internet; Morrisonville (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink Internet is seeking a Field Installation Technician to perform on-site installations, service visits, and troubleshooting for residential and business customers. The role involves mounting equipment at customer locations, running cables, configuring routers, and ensuring reliable Internet access.

Candidates should have strong customer service skills, the ability to work independently, and comply with safety and driving requirements.

Qualifications

• Customer service skills required.
• Able to diagnose customer problems at service calls.
• Ability to install and configure Internet equipment and routers.

Responsibilities

• Perform site surveys to evaluate serviceability.
• Diagnose problems at service calls and restore service.
• Install new customers with Internet service and mount equipment.
• Configure routers and customer computers for Internet access.
• Perform equipment upgrades for existing customers.
• Work on site at customer locations and handle on-site troubleshooting.

Skills

Customer service

Technical ability

Troubleshooting

Safety awareness

Driving license

Job description

Nextlink Internet is seeking a Field Installation Technician to perform on-site installations, service visits, and troubleshooting for residential and business customers. The role involves mounting equipment at customer locations, running cables, configuring routers, and ensuring reliable Internet access.

Candidates should have strong customer service skills, the ability to work independently, and comply with safety and driving requirements.